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4 Keys to Being a Successful Entrepreneur

4 Keys to Being a Successful Entrepreneur

Business Intelligence

My daughters, Jessica and Jennifer, caught the entrepreneurial bug early. They hadn’t been out of school that long when they decided to start their own company. I didn’t try to... read more

Confusion About Metrics

Confusion About Metrics

Business Intelligence

I recently read an article from someone I respect, “Revenue Is Not A Metric.” To be honest, I was confused–as I read the article, there was some clarification–”revenue is a... read more

Tough Love For The C-Suite: Marketing IS The Business

Tough Love For The C-Suite: Marketing IS The Business

Business Intelligence

When the famous French philosopher Voltaire wrote, “With great power comes great responsibility,” he wasn’t thinking about the C-suite. But his words certainly apply there. While all the top executive... read more

12 experts define Key Performance Indicators (KPIs)

12 experts define Key Performance Indicators (KPIs)

Business Intelligence

Key Performance Indicators (KPI’s) are one of the most over-used and little understood terms in business development and management. They are too often taken to mean any metric or data... read more

Why Artisans May Want to Rethink Selling to the Low End Market

Why Artisans May Want to Rethink Selling to the Low End Market

Business Intelligence

I have had a lot of very successful small businesses, who are technically having great success selling on popular online marketplaces, come to me and ask for advice as to... read more


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For Service Businesses: 4 Steps to Optimal Productivity

For Service Businesses: 4 Steps to Optimal Productivity

Business Intelligence

Maximizing productivity can impact customer satisfaction in good ways and bad ways, so companies should approach productivity the way they do anything else — with an eye toward its upsides... read more

No Time for Budget

No Time for Budget

Business Intelligence

Why is this process flawed in so many organizations? CFO Magazine recently featured an article titled “No Time for Budgets” authored by Edward Teach. This article points out that traditional... read more

Corporate Social Responsibility – Is it a Good Thing?

Corporate Social Responsibility – Is it a Good Thing?

Business Intelligence

It is fashionable for large businesses to put significant resources into Corporate Social Responsibility (CSR) programs. They dedicate staff and money to worthwhile causes. They tell stakeholders and applicants how... read more

Lean – Money Maker?

Lean – Money Maker?

Business Intelligence

“Lean and making money”, to one person completely logical, to the other completely the opposite. There can be major differences of opinion when it comes to revenue generation and cost... read more

A Step-by-Step Guide on How to Scope Your New ERP System

A Step-by-Step Guide on How to Scope Your New ERP System

Business Intelligence

When a business decides to invest in an Enterprise Resource Planning (ERP) system, like Sage 200, scoping is often the stage that gets overlooked due to time and resource constraints.... read more

Making Certain Your Business Intelligence Platform Performs

Making Certain Your Business Intelligence Platform Performs

Business Intelligence

Everyone agrees that business intelligence platforms have become an increasingly valuable asset to successful business management. And no wonder: They increase transparency, save time, allow you to invest in and... read more

Software Leads – Are they Like Sports or the Sports Teams?

Software Leads – Are they Like Sports or the Sports Teams?

Business Intelligence

Most people don’t notice it at first glance but managing a sports team can be a bigger game than just playing the sport itself. Is this distinction important when generating... read more

Financial Literacy—Critical For Sales

Financial Literacy—Critical For Sales

Business Intelligence

Financial literacy is critical for sales success. We have to be able to understand the numbers. We have to be able to understand the impact of our solutions on the... read more

What Are KPI’s and Why Do I Need Them?

What Are KPI’s and Why Do I Need Them?

Business Intelligence

What Are KPI’s and Why Do I Need Them? How does a small business owner really know how well they are performing in various areas of their business? What criteria... read more

Gathering Customer Lifetime Value Data – Start Small and Build

Gathering Customer Lifetime Value Data – Start Small and Build

Business Intelligence

It’s important to segment your customer data to gain useful insights, but the relevant segments may not become apparent until you start wading through the financial data. In this post,... read more