Brand storytelling can be hard work. Not only are there all the internal hurdles to overcome, sign-offs and legal checks and so on – there is also the challenge of subject matter. What do you do if you have a complex product or solution that you are trying to explain? Which channels do you choose – and how do you incorporate social media into the mix.
I was recently speaking with a financial services industry CEO who lamented that they have the most boring product in the world. He couldn’t see how it would resonate with a social media-savvy audience.
But social media is not broadcast – especially in B2B (business-to-business) marketing. You’re not trying to reach and engage millions of people – you are (or should be) focused on the buyer’s journey and helping to ease your customer’s decision making process. That means selecting the most appropriate channel – and delivering content that provides very specific value to your customer at their point of need. And brand storytelling can form a very powerful component of your content strategy and lead nurturing program.
Still unsure of how this might work for you and your brand?
Enterprise software vendor, Teradata, have been experimenting with brand storytelling for some time and have taken a novel approach that you may want to steal (I mean “learn from”). Tapping into pop culture’s interest in forensic analysis (a la CSI), they have created a series of videos that take a new approach to case studies and product/solution brochures. The “Business Scenario Investigations” or “BSI” team dramatize business problems and then showcase how technology can be used to “solve” the problem.
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Each of their videos can be found on the BSI: Teradata Facebook page as well as the YouTube channel. They cleverly provide a powerpoint version of the scenario via Slideshare and share the storyboarding process from problem definition to casting through to resolution. And while the case of the tainted lasagna may not be to your taste, it’s likely to be very appealing to those CIOs and CMOs wanting to understand how data can transform their businesses. And that’s tasty. Very tasty indeed.