Profile: George Roberts

The Importance of Saying “No” in Business (and Explaining Why Not)
The Importance of Saying “No” in Business (and Explaining Why) Despite what many “yes men” would have you believe, giving “no” for an answer is perfectly acceptable. In fact, it... read more

The Truth Hurts: Why The Customer Is NOT Always Right
The Truth Hurts: Why the Customer is NOT Always Right photo: fontplaydotcom In an August article for the Harvard Business Review, Brent Adamson, Matthew Dixon, and Nicholas Toman — all... read more

Listen Up! If You’re Not Tuning in to Employee and Customer Feedback Then You’re Not a Leader
Listen Up! If You’re Not Tuning in to Employee and Customer Feedback Then You’re Not a Leader “The key to success is to get out into the store and listen... read more

People Are Your Only Sustainable Strategic Advantage
People Are Your Only Sustainable Strategic Advantage Regardless of how great your products and ideas are, your people ultimately build, sell, and support them. The world’s best companies are able... read more

Change is the Only Constant You’ll Face: 3 Secrets to Successful Business Change Management
Change is inevitable in business and you need to build your business model around it. Hire people who are comfortable in a world of change. Great businesses are able to... read more

What’s Your Personal Business Philosophy? 10 Entrepreneur Leadership Lessons Learned from My 25-Year Software Career
If you asked most CEOs, they’d probably feel lucky to name one truly exceptional business mentor who has influenced (or continues to influence) their entrepreneur leadership styles and business philosophies.... read more

3 Fatal CEO Mistakes
There was recently a discussion on ExpertCEO between Ken Ross, the founder of ExpertCEO, and Aaron Ross, author of Predictable Revenue: Turn Your Business into a Sales Machine with the... read more

Being A Good VC Is Like Being A Good Father
With Father’s day approaching my son sent me a card that I opened early because I will be on a trip and won’t have access to cell coverage to thank... read more

Leveraging the Board of Directors: A Teachable Moment For CEOs
Several weeks ago I talked about the importance of addressing the “elephant in the room” — a challenge the company is facing that is likely obvious, but that no one... read more

Why One of Your Board Meeting Goals Should Be Addressing the Elephant in the Room
When you look up the phrase “the elephant in the room” in Wikipedia you get: “Elephant in the room” is an English metaphorical idiom for an obvious truth that is... read more

One Billion Dollars…Was Instagram Worth It?
Want to know the first thought that flashed through my head when I read the Wall Street Journal headline announcing Facebook’s acquisition of Instagram? What do Dr. Evil and the... read more

